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Question 1 

Business requirements

a) are the same as telecommunications requirements

b) are determined by telecommunications requirements

c) determine telecommunications requirements

d) are only important to business users

Question 2 

Business needs and solutions should be

a) combined to save valuable resources

b) developed and tested by the same person to ensure a thorough understanding of the problem

c) kept separate from each other to ensure that experts within their areas of expertise apply their respective knowledge

d) handled entirely by the IT department

Question 3

In the area of information needs, customers define more of the __________, and solution providers define more of the __________.