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Readings and Resources

Textbook Readings

· Block, P. (2011). Flawless Consulting: A guide to getting your expertise used. San Francisco, CA: Pfeiffer.

· Read pp. 159-199

· Patterson, K., Grenny, J., McMillan, R., & Switzler, A. (2002). Crucial conversations: Tools for talking when stakes are high. New York, NY: McGraw Hill.

· Read pp. 131-154

· Fisher, R., Ury, W., & Patton, B. (2011). Getting to yes: Negotiating agreement without giving in. New York, NY: Penguin Books.

· Read pp. 58-81

 

crucial Conversations Discussion 

INITIAL POST – Use the Following Headings in a single initial response as you address the following topics.   

 

Part 1: The Conversation

· Briefly present the crucial conversation you had this week where you believe the State My Path skill would have improved the conversation

 Part 2: Academic Analysis of the Discussion (Cite liberally in this section)

· Use the State My Path skills to have the conversation again (in your journal this time). I recommend the following structure for your response:

· State

· sTate

· stAte

· staTe

· statE – 
Under each sub-heading, present a definition and how you could have dealt with it.  

· Do you think that you could use this process in a real conversation?  Would it be effective?  Why or why not?