They both have issues that could be characterized as pre-incident, response phase, and post-incident issues.
Boin and t’Hart (2003) describe six public expectations that leaders are incapable of meeting in times of crisis. Choose two to focus on and provide examples from the article, class, and your own research to illustrate. (This was written before Hurricane Katrina…were their assertions proved correct?)
Boin & t’Hart. (2003). Public Leadership in Times of Crisis: Mission Impossible? Public Administration Review, 63 (5), 544-553 http://www.huizenga.nova.edu/course-materials/5463/Readings/Boin,%20A.%20&%20Hart,%20P.%202003.%20Public%20Leadership%20in%20Times%20of%20C.pdf