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Use the following headings in a single initial response as you address the following topics. Remember, (1) include a Reference page at the end of the post, and (2) cite the experts in every section unless otherwise noted.   

Week 5 – Discussion 1: TKI Assessment and Barriers in Organizations

REQUIRED 

Use the following headings in a single initial response as you address the following topics. Remember, (1) include a Reference page at the end of the post, and (2) cite the experts in every section unless otherwise noted.   

Remember to review the Discussion Board rubric before you begin posting.

Part I – TKI & Style Under Stress Assessment – Revisited 

· Discuss your results to the Thomas Kilmann Conflict Assessment

· Discuss your results to the Style Under Stress Assessment

· How can you use the results of these two assessments to better prepare for meetings with clients?

 Part II – Barriers in Organizations

· What are the barriers that exist in organizations that make it difficult to define objective criteria?

· In your organization, what barriers have you experienced and how did you overcome them?

· What resources are available to you to help define objective criteria?

 

https://plugin.3playmedia.com/host?mf=7146751&p3sdk_version=1.10.1&p=39376&pt=675&video_id=pHkPa0w6i7M&video_target=tpm-plugin-q0mlsp0d-pHkPa0w6i7M

https://www.youtube.com/watch?v=pHkPa0w6i7M

Readings and Resources

Textbook Readings

· Block, P. (2011). Flawless Consulting: A guide to getting your expertise used. San Francisco, CA: Pfeiffer.

· Read pp. 201-227

· Patterson, K., Grenny, J., McMillan, R., & Switzler, A. (2002). Crucial conversations: Tools for talking when stakes are high. New York, NY: McGraw Hill.

· Read pp. 155-175

· Fisher, R., Ury, W., & Patton, B. (2011). Getting to yes: Negotiating agreement without giving in. New York, NY: Penguin Books.

· Read pp. 82-95

· Thomas, K. W., Kilmann, R. H. (2007). Thomas-Kilmann Conflict Mode Instrument. Mountain View, CA. CPP, Inc.

Media

· TED.com, 
Steven Johnson: Where good ideas come from (Links to an external site.)

· Time: 17:46

· YouTube,
Peter Block: Feedback (Links to an external site.)

· Time: 2:13


Peter Block Closed-Captioned Video