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Woodside and McClam (2013) state: “In the helping professions, the obligation of confidentiality is fundamental to developing a relationship between the helper and the client. When the client is sure that information disclosed during the helping process will be kept in confidence, he or she feels freer to share concerns and issues” (p. 116).

  • Describe at least two repercussions for violating a client’s confidentiality.
  • Discuss the importance of “duty to warn”.
  • Provide an example of when a case manager is required to break confidentiality.

Woodside, M., & McClam, T. (2013). Generalist case management: A method of human service delivery (4th ed.). Belmont, CA: Cengage.